All Affiliates are required to complete agreement and remain in compliance with these terms.
This list contains everything you need to know to be a Round the Clock affiliate, including
resources, recommendations, and some fun legal stuff.
If you’re not yet part of the Round the Clock Affiliate Program, you can apply
apply@roundtheclock.ae
If you ever need anything else or have questions, feel free to reach out to the team
at affiliates@rounttheclock.ae
Last Modified: October 26, 2021
Commission
- Commission rate: Available commissions are set forth in the Affiliate
Tool. Commissions may be based on either purchase or signup (not
both), and purchase commissions may be calculated based on monthly
or annual purchases at the rates set forth in the Affiliate Tool. - Limitations:
a. For purchase commissions, you will receive commission for the first purchase
made by a new customer who is not in an active sales process with us at the time of
the affiliate link click.
b. The customer needs to be an active customer for the locking period in the Affiliate
Tool.
c. Commissions will still be counted if a user starts on one domain and then signs up
or purchases on another related Round the Clock domain.
d. Affiliate links may rely on cookies to track referrals. Therefore if cookies get
cleared, we may not be able to track these events.
e. Cookie windows are stated in the Affiliate Tool.
f. Only affiliate links can be used to track referrals. Incorrect use of affiliate links will
cause inability to track referrals.
g. You cannot use affiliate links to refer clients you are servicing. You’ll need to join
the Round the Clock affiliate program and register them as a lead. As a Round the
Clock affiliate, you also can’t be a billing contact or user of the account referred.
h. Fraudulent or stolen attribution is a non payable event. If we suspect fraud (for
example, if we see that signups are all from the same city or IP address) we may
require you to prove that the referrals are valid.
There are a number of other limitations that may result in commission not being paid
- we encourage you to read the Affiliate Program Agreement for more information on
this.
- Upgrades/downgrades: You do not receive additional commission if a customer
upgrades to a higher tiered product in the future. If a customer downgrades, you will
receive the commission associated with that downgrade. - Attribution: In the event a single customer clicks two different affiliate links, the
last affiliate gets the credit. We do, however, reserve the right to modify this in certain
circumstances.
Promoting Round the Clock - Round the Clock branding
Do: Capitalize the “R” and “C” in “Round the Clock”. This is important to maintaining
consistent branding.
Do Not: Use false or misleading statements on the benefits of using Round the Clock
(e.g. “Get rich quick with Round the Clock”). Do not modify or adjust the logo in any
sort of marketing material you might create, including the creation of any visual
badges or dual-logo lockups. - What to call yourself
As we have multiple ways to partner with Round the Clock and several ways to
reference those relationships, here are some guidelines around what you can and
cannot call yourself within the Round the Clock Affiliate Program.
Do: Say you’re a “Round the Clock Affiliate” or “Affiliate Marketer”.
Do Not: Refer to yourself as a Partner or that you’ve “partnered with Round the
Clock.” This includes press releases, references in videos, listings on your website,
or in any other marketing material you may be using. - Buying ads
You will not purchase ads that direct to your site(s) or through an affiliate link that
could be considered as competing with Round the Clock own advertising, including,
but not limited to, our branded keywords. If running ads, you need to direct the ad to
your own website (and not to Rounttheclock.ae or a standalone landing page).
Policies that don’t fit into the other buckets
Survey participation: We would encourage you to participate in any
affiliate-specific NPS surveys, industry surveys, marketing surveys, etc. as we
request.
Sharing placements: When requested, you’ll share the places you’ve used
your affiliate link. This includes, but is not limited to, links, screenshots, and
email sends.
FTC disclosure: You must be FTC compliant and disclose in a clear way
before the affiliate link that you will receive commission if someone clicks
through and purchases.
Round-the-Clock FZCO 